Q: Can I try out the Ekisa ScreenLogger product before I buy it?
A: Yes, we have a 90 day evaluation trial period for 3 workstations. Contact us to request the trial software.

Q: How is the ScreenLogger licensed?
A: Licensing is per configured agent workstation (PC) and per screen recording server.

Q: Do I get quantity discount?
A: Yes, the larger the system you order, the lower the unit price.

Q: How do I order the ScreenLogger product?
A: Contact us, and we’ll refer you to a ScreenLogger distribution partner near to you.

Q: I am a systems integrator and/or IT service provider, and would like to become a partner?
A: We encourage new distribution partnerships, please contact us today!

Q: How long has the ScreenLogger product been on the market?
A: Our first version has been released in January 2006. Since then, we have had hundreds of ScreenLogger servers installed which records thousands of workstations 24/7 in several continents.

Q: Does the screen recording interfere with workstation desktop operation?
A: Not at all. The ScreenLogger Workstation software runs in the background and does not interfere with desktop operations at all.

Q: How many software modules are involved?
A: A ScreenLogger system consists of 4 modules: The Workstation software that runs on each PC to be recorded, the Server software that receives the streaming video data from the Workstations and stores it, the Configurator management software to configure and administrate the system, and lastly the Screen Player software which presents the screen recordings as a media player for any Workstation or agent.

Q: How many Workstations can I record on a ScreenLogger system.
A: Up to 500. If you need to record more, then simply deploy another ScreenLogger system.

Q: Can I search screen recordings for selected software applications?
A: Absolutely! For example, you can narrow your search criteria to see when Joe Johnson used his Customer Relations Management software yesterday morning between 10:00 & 10:30.

Q: What operating systems does Ekisa ScreenLogger record?
A: All Microsoft operating systems, including Vista

Q: Can screen recordings be triggered by voice recordings and software applications simultaneously?
A: Yes, and there is absolutely no duplication in video storage either!